Family Suite
- 2 Single beds,1 King-size bed,1 King-size bed and 1 Sofa bed
Hotel · York · North Yorkshire
Malmaison York
A contemporary 4-star hotel in York's shopping district, a short walk from the National Railway Museum and city centre.
- Central York location
- Rooftop bar with city views
- Pet-friendly rooms
8.4
Great
8489 reviews
Booking.com 8.4 · 8489 reviews
About
Malmaison York
Malmaison York sits in the shopping district of York, within a 1-km distance of the National Railway Museum — a practical base for cultural sightseeing. The hotel offers a restaurant, a bar, and a leisure/TV room, along with a 24-hour reception and luggage storage.
Rooms range from compact standards to family suites, many with air conditioning, bathtubs, and coffee machines. The rooftop bar is a recurring highlight for guests, and the property accommodates pets with dedicated amenities.
- No smoking on site
- Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- Strong central location — Guests repeatedly highlight the convenience — close to the city centre, the train station, and a short walk to attractions like York Minster and Walmgate.
- Rooftop bar with city views — The rooftop bar is a standout feature, with guests calling out the fine views over York.
- Family-friendly rooms — Family rooms with separate sleeping areas are praised as spacious and comfortable, and staff are noted for being great with children.
- Pet-friendly policy — Pets are allowed, and guest feedback indicates the property is genuinely accommodating with dedicated pet amenities.
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Worth weighing
3 to weigh- Mixed value for money — While some guests find it worth it, the price can feel high for the class of hotel — one review cites £801 for the stay.
- Rooms can be inconsistent — Rooms and cleanliness score only 6/10, suggesting that some guests may find certain rooms tired or less well-maintained.
- Dining not always a highlight — Although several guests praise breakfast, the dining rating sits at 7/10, indicating it can be okay but not exceptional.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
King Suite
- 1 King-size bed
- Free Wi-Fi
- Shower
- Coffee machine
- Bathtub
Family Room
- 1 King-size bed and 1 Sofa bed,2 Single beds
- Free Wi-Fi
- Smoking
- Shower
- Bathtub
Deluxe Room
- 1 King-size bed
- Free Wi-Fi
- Smoking
- Shower
- Bathtub
Suite
- 1 King-size bed,2 Single beds,1 Double bed
- Smoking
- Shower
- Private bathroom
- Non-smoking
Club Twin Room
- 2 Single beds,1 King-size bed
- Smoking
- Shower
- Private bathroom
- Non-smoking
Standard Twin Room
- 2 Single beds,1 Double bed,1 Single Bed or 1 Double Bed
- Smoking
- Shower
- Private bathroom
- Non-smoking
Elegant Double Room
- 1 Double bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Special diet menus
- Welcome drink
Services
- 24-hour reception
- 24-hour security
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Meeting/ Banquet facilities
- Fax/Photocopying
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
- Lift
Family & Pets
- Cots
- Children's menu
- Pets allowed
- Pet amenities available
Wellness & Leisure
- Fitness centre
- Leisure/ TV room
In-Room Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Electric kettle
- Ironing facilities
- Free toiletries
- Flat-screen TV
- In-room computer
- Direct dial telephone
- AM/FM alarm clock
- Safe deposit box
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 8,489 reviews
Booking.com · 8.4 · 8489 reviews
8.4Verified guest“The room felt brand new and was pet-friendly, with an open bathroom that had a shower, hairdryers, and bath sheets. The price was US$980. Breakfast was hot, and check-in was straightforward.”
8.4Verified guest“The staff were sharp, and the fourth-floor room was spacious and contemporary. The couch, dining area, and Nespresso machine were a real bonus. Location was super close to the city centre and train station, with the sky bar restaurant, a kebab shop, and a bus stop all nearby.”
8.4Verified guest“Happy with the hotel — it's a solid place to stay in York.”
8.4Verified guest“Service was first-class and the food was outstanding.”
8.4Verified guest“Staff and drinks were great. The rooms were spotless. The price was £801. The location was magnificent, just a short walk from Walmgate and 10–15 minutes on foot from downtown.”
8.4Verified guest“The rooftop bar gives you fine views over the city.”
04 — Location
Getting around York
The property sits in York.
National Railway Museum: About a 1-km walk from the hotel, this cultural attraction is a clear highlight for guests keen on rail history and family outings.
York Minster: Several guests note that rooms on higher floors offer views of the Minster, and it's a pleasant walk from the hotel.
Walmgate and city centre: The hotel is within a short walk of Walmgate and the downtown area, making it easy to explore shops, restaurants, and nightlife.
Yorkshire House 2 Rougier Street, York, North Yorkshire, YO90 1UU, United Kingdom
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 150 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and you need to check out by 11:00.
Is parking available on-site?
Yes, the hotel has an on-site car park.
Are pets allowed at Malmaison York?
Yes, pets are allowed and the hotel offers pet amenities.
Does the hotel have a restaurant?
Yes, there is a restaurant on site, plus a bar/lounge area and in-room breakfast service.
Is there air conditioning in the rooms?
Air conditioning is available in the King Suite, Family Room, Deluxe Room, Club Twin Room, and Standard Twin Room. Other room types may not have it.
Are family rooms available?
Yes, the hotel offers both Family Rooms and Family Suites, with configurations including single beds, king-size beds, and sofa beds.
The bottom line
A well-located, pet-friendly hotel that works especially well for families and anyone wanting easy access to York's sights, provided you go in aware that room quality and value can vary.
8.4Based on 8,489 guest reviews and our independent assessment.
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